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Materials Office Administrator

We are seeking a new office administrator within our Baker Materials department in Brentwood, Essex.

Overall Description:

To carry out specific office administrative based tasks detailed below.

To provide support to the Materials teams.

Tasks & Responsibilities:

  • Processing orders and entering them on to the MIS system
  • Distributing samples to customers
  • Arranging despatch paperwork
  • Liaising with couriers on any delays or issues
  • Assist with incoming phones calls, dealing with sales enquiries, dealing with customer enquiries
  • Working on e-shots with the PR Department
  • Dealing with internal label enquiries
  • Chasing quotations sent to customers
  • Any other Customer Service / Admin related tasks.
  • Creating Codes and Spec Sheets
  • Liaising with accounts dept
  • Batching in deliveries

 

Other duties relating to sales, admin and customer service when detailed by the Senior Sales Administration / Production Manager.

Main purpose of role.

  • To provide the very best level of customer service ensuring that all e-mail correspondence is dealt with accurately and efficiently.
  • To act as a key point of contact between the Sales & Admin Administrator and the Customers ensuring that detailed information is passed properly to process orders.

To apply for this role, please email your CV to clare.coles@bakerlabels.co.uk